The manuals for all Ham Radio Apps have recently been updated to include information about the newly introduced UltraBeam Tool and Command Bar feature. These additions provide users with detailed guidance on setup, configuration, and best practices for getting the most out of these powerful tools.
In addition, the Common Issues section has been revised and expanded. It now includes solutions to the most frequently asked questions and common support inquiries received in recent months. Users encountering problems are encouraged to check this section first—many issues can be resolved immediately without waiting for a support response.
A reminder to all users: the in-app “Contact Support” feature is the recommended way to request assistance. This tool is found:
- On iOS Apps: under the Settings screen
- On Mac Apps: under the Help menu
Using this feature offers several benefits:
- A new support ticket is automatically created, simplifying follow-ups
- It sends essential information such as the app version, OS version, and device platform
- This context helps streamline troubleshooting and avoids unnecessary delays
Sometimes, the Contact Support feature may not function. This is typically due to email not being properly set up on the device. This scenario—and how to resolve it—is also addressed in the updated Common Issues section of the manual.
For full details and the latest documentation, visit the Ham Radio Apps Manuals.
